Frequently Asked Questions About Contractor Web Zone

You're paying for a fully managed website platform - not just hosting. Your plan includes hosting, security, updates, backups, ongoing support, and access to our contractor-focused tools.

Fast, reliable hosting with:

• Bandwidth included

• Uptime monitoring

• Performance optimization (caching, image handling, server tuning)

• Full system management handled for you

Your website is protected by:

• Firewall protection and threat blocking

• Active attack monitoring

• Secure form handling with spam filtering

• Geo-blocking outside the U.S. & Canada to stop bots, scrapers, and junk traffic

This keeps your site, your data, and our servers safe.

Yes. We handle:

• All CMS, plugin, PHP, and server updates

• Compatibility checks

• Performance and accessibility improvements

• Ongoing SEO-health checks

(This is technical SEO upkeep - not full SEO marketing.)

Yes. We maintain manufacturer brand libraries and update them regularly:

• New products added automatically

• Discontinued products removed

• Your product pages stay current without you touching anything

Yes. We maintain infrastructure-level backups with full restoration capability in catastrophic events.

Yes. Support includes:

• Content edits

• Minor updates

• Troubleshooting

• Email support (if applicable)

• 100% U.S.-based, veteran-owned and operated team

No hourly charges. No surprises.

You get access to:

• MapYourProjects (mapped job portfolio + individual project pages). This is where project photo uploads happen - only for MapYourProjects.

• ContractorCred review integrations (Google, Facebook, BBB, Angi)

• Up to two business email accounts (if applicable)

Inside your portal, you can:

• Add projects to MapYourProjects

• Manage select website content

• Access analytics and SEO dashboards

• Coordinate with your marketing team or ours

Your hosting plan includes technical SEO maintenance, but full marketing services are not part of the base plan.

However, we do offer complete Local SEO and Google Ads management as optional add-ons for contractors who want to improve visibility, rankings, and lead flow.

If you'd like to learn more or see whether it makes sense for your business, you're welcome to call us at 847-850-0052 ext. 500 to discuss your goals.

Two options:

• Option 1: You keep your domain

  • You manage billing directly through your registrar

• Option 2: We manage it for you

  • Domain held in our reseller account

  • Automatic discounted renewals

  • You retain full ownership

Because contractors don't sell internationally - but bots do. Over 90% of global traffic hitting contractor websites is junk.

Blocking it provides:

• Better security

• Faster performance

• Cleaner analytics

If you use a VPN or travel internationally, switch to a U.S./Canada IP to view your site.

If applicable, yes - up to two professional IMAP business email accounts with secure webmail access. We provide your settings; customers configure their own devices.

Yes. Your plan includes two professional business email accounts with secure IMAP access, spam protection, and webmail login.

We provide your email server settings; customers configure their own devices (phones, tablets, computers).

Additional email boxes can be added at any time:

• $4.99/mo each with an active CWZ hosting plan

• $5.99/mo each without website hosting

Each mailbox includes:

• 25 GB mailbox storage

• 5 GB file storage

Optional storage upgrades:

• +10 GB for $2.00/mo

• +20 GB for $3.50/mo

• +25 GB for $4.00/mo

Business-grade email hosting with:

• Secure IMAP access

• Encrypted incoming/outgoing mail

• Spam and malware filtering

• Accessible webmail login

• Support for all modern email apps (Outlook, Apple Mail, iPhone, Android, etc.)

We provide the correct server settings and confirm they're accurate.

Because every device and software version is different, you are responsible for configuring your personal devices (your carrier, local tech shop, or device support can assist if needed).

Yes. If you prefer Google Workspace or Microsoft 365, we can update your DNS records to route email there while your website remains hosted with CWZ.

Yes. Email accounts are stored on redundant servers with built-in failover protection.

Yes - as long as you still have login access to your previous mailbox, we can migrate most emails and folders into your new account.

You'll receive warnings when storage is nearly full.

You can delete old messages or request a storage upgrade.

Yes. Email is accessible worldwide (website geo-blocking does not affect email).

We can reset your mailbox password through a secure support ticket.